Privacy Policy

This privacy policy aims to inform users of the site Hotelub.fr about the modalities of collection, use, processing and transmission of personal data within the context of our lead selling activity.

1. Collection of Personal Data

When you browse the Hotelub.fr site and use our concierge search form, we collect the following information:

• Identification and contact data : Last name, first name, email address, phone number.
• Information related to your search : Your specific concierge needs, location and any other relevant information you provide in the form.

These data are collected directly via the form provided on the site.

2. Purpose of Data Processing

The information collected has the primary purpose:

• Connecting you : To offer you offers tailored to your search by transmitting your information to partner concierge management companies.
• Service optimization : To understand your needs in order to improve the quality of leads and the services offered.

By transmitting your data, you expressly consent to their use for these purposes.

3. Data Recipients

The personal data you provide are intended for:

• Partner concierge management companies : These companies receive your information in the context of the matchmaking activity.
• Our internal services : For the analysis and optimization of our lead-selling service.

We ensure that these recipients process your data in accordance with applicable data protection laws.

4. Legal Basis for Processing

The processing of your personal data is based on your explicit consent, collected when submitting your form. By using our service, you expressly agree to the transfer of your information to partner companies in order to respond to your request.

5. Data Retention

Your personal data are kept for the period strictly necessary for the purposes for which they were collected. In practice, they are kept until the matchmaking request is processed and, where applicable, for an additional period to comply with potential legal or commercial obligations.

6. Your Rights

In accordance with applicable laws, you have the following rights:

• Right of access : You may request a copy of the personal data about you.
• Right to rectification : You have the right to request correction or updating of your data if they are inaccurate or incomplete.
• Right to erasure : You may request deletion of your personal data, subject to legal obligations to which we may be bound.
• Right to restrict processing : You may request that the processing of your data be restricted in certain circumstances.
• Right to object : You have the right to object to the use of your personal data for direct marketing purposes.
• Right to data portability : You may request to receive your data in a structured, commonly used format.

To exercise these rights, you can contact us at the following address: hello [a] Hotelub.fr.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against destruction, loss, alteration, dissemination or unauthorized access. However, please note that no method of transmission over the Internet or electronic storage is completely secure.

8. Cookies

The site Hotelub.fr uses cookies to improve your browsing experience. You can configure your browser to reject cookies, but this could limit access to certain features of the site.

9. Changes to the Privacy Policy

We reserve the right to modify this privacy policy to adapt to changes in our service or to legal requirements. We invite you to regularly check this page to stay informed of any changes.

10. Contact

For any questions regarding this privacy policy or to exercise your rights, please contact us at the following address:
[Contact email]

By using Hotelub.fr, you acknowledge that you have read this privacy policy and consent to the processing of your personal data in accordance with the provisions above.