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🚀 Découvrir LodgifyThis guide provides detailed technical instructions for connecting your Beds24 property management system (PMS) to your Minut account. The objective of this integration is to automate communication with customers in case of noise detection. By linking the two systems, Minut can automatically retrieve the contact information of the client registered in Beds24 for a specific property and send them an SMS message if predefined noise levels are exceeded.
Before you begin, make sure you have the following:
The first step is to authorize Minut to communicate securely with your Beds24 account by configuring an API key and an IP whitelist.
API Key field, enter a unique and secure key of at least 16 characters. You can generate a random string for this purpose. Keep this key, as you will need it later. API Key Access setting, select the option 'allow whitelist IP only'. This is a crucial security measure to ensure that only requests from Minut servers are allowed. IP Whitelist field, enter the following IP addresses, separated by spaces : 34.210.109.50 52.27.242.23 52.88.133.148 54.68.231.215Allow Writes parameter to YES. This authorization is necessary for Minut to retrieve reservation data. Property Access, select 'Owned by this account only'. propKey) in Beds24Each property you want to connect must have a unique identifier, called propKey, which will serve as the link between Beds24 and Minut.
propKey field. propKey must be unique for each property. You cannot reuse the same key. Now that Beds24 is configured, you can establish the connection from your Minut account.
The final step is to link your Minut properties to their corresponding Beds24 listings.
propKeys you created to ensure a correct match. | Common Issue | Probable Cause | Solution |
| Minut connection failure | 1. Incorrect API key or username. 2. Minut IP addresses are not properly added to the whitelist in Beds24. | 1. Verify that the API key and username entered in Minut are correct. 2. Go back to (SETTINGS) > ACCOUNT > ACCOUNT ACCESS in Beds24 and confirm that the four IP addresses are correctly entered and that the 'allow whitelist IP only' option is selected. |
| Error: "property with this propKey not found in account" | The propKey for a property is missing, incorrect or not unique in Beds24. | Go to (SETTINGS) > PROPERTIES > ACCESS in Beds24. Ensure that each connected property has a propKey unique of at least 16 characters. |
| Messages are not sent to customers | 1. The parameter Allow Writes is not enabled in Beds24. 2. The property mapping is incorrect or incomplete in Minut. | 1. In Beds24, under (SETTINGS) > ACCOUNT > ACCOUNT ACCESS, check that Allow Writes is set to YES. 2. In the Minut Integrations section, verify that each Minut property is correctly linked to the right Beds24 listing. |
Once the integration is complete, don't forget to configure your automated messaging preferences in Minut's settings to set the noise thresholds and customize the message sent to customers.
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