Découvrez les deux solutions les plus plébiscitées par nos lecteurs en 2025 !
Simple, rapide et efficace, Smoobu synchronise vos annonces (Booking, Airbnb, Vrbo...) sans effort et vous permet de gérer vos réservations, paiements et messages depuis un seul tableau de bord.
Plus complet et modulable, Lodgify se distingue par son site web intégré, ses automatisations avancées et son Channel Manager puissant — idéal pour les pros et les grands portefeuilles locatifs.
Are you running a tourist accommodation and looking for an effective way to save time on your planning, to boost your bookings and to simplify your processes? Then you’ve probably already heard of Eviivo, a property management software that promises a full range of features. But what is it really? Is it the ultimate solution to automate, simplify and succeed in the independent lodging sector in 2025?
In this article, we will decode what Eviivo offers, who this software is for, how much it costs and how to use it best. We will also look at what users think, its advantages, its drawbacks, not to mention a few alternatives if you’re still hesitating. Expect a comprehensive, slightly conspiratorial overview, with a touch of humor and anecdotes to keep you hooked. So, ready to discover Eviivo’s hidden side? Let’s go!
Eviivo, the integrated solution to centralize bookings and sales channels
Eviivo is an all‑in‑one platform designed to simplify the management of independent accommodations: family‑run hotels, gîtes, bed and breakfasts, vacation rentals or campsites. A true Swiss Army knife, it centralizes all the tools needed to manage bookings, synchronize sales channels, process payments and automate customer relations.
Designed to save hosts valuable time, Eviivo bets on automation and artificial intelligence to free you from time‑consuming tasks. In a few clicks, you can update your listings on all platforms, manage your rates, secure your receipts and monitor the performance of your business… while focusing on what matters most: delivering the best possible experience to your guests.
Who can benefit from Eviivo: hotels, guest houses, gîtes and conciergeries
Eviivo clearly states its ambition: to serve all types of hosts, from small Bed & Breakfast to the large boutique hotel. But in practice, who can really benefit from Eviivo?
Conciergeries and vacation rentals : Do you manage several apartments or villas on Airbnb, Booking.com, Abritel or other platforms? You need a tool that centralizes everything: tracking your reservations, collecting deposits and simultaneously managing all your listings. Eviivo helps you master your cash flow and saves you precious time thanks to its Advanced Channel Manager.
Independent hotels : The software makes sense when it comes to synchronizing a number of rooms with several OTAs. It offers an integrated Property Management System (PMS) and a dashboard to manage arrivals and departures, billing and accounting. If you’re looking to avoid confusion while growing your traffic, the tool seems well suited.
Bed and breakfasts : Traditionally, hosts in bed and breakfasts need to keep a human and warm contact with their guests. But don't forget the administrative part which is often time‑consuming. Eviivo offers numerous automations to confirm bookings, collect deposits, or send practical information to your future guests.
Campsites : Some features of the software are designed for seasonality, tariff grids adapted to peak or off‑peak season, and the management of multiple plots and pitches. Campground managers can thus also find it useful.
Large multi‑properties : Are you an agency that manages a full portfolio of varied accommodations? Eviivo lets you duplicate listings more easily and manage each owner from a single tool. Each can have its own dedicated access, which facilitates communication and transparency.
In short, Eviivo is for anyone who wants to put an end to manual data extraction, repetitive data entry and the accumulation of various tools. It positions itself as a highly versatile assistant, ideal for industry professionals or tourism enthusiasts who want to gain efficiency.
Everything the Eviivo hotel software can do for you
Eviivo brings together several major modules within a single suite. This allows it to cover a wide range of needs and to adapt to any type of establishment. Each of these features is linked to a “manager” that handles a specific aspect of rental or hospitality. Let’s discover these modules one by one.
Property Manager
The Property Manager is the heart of the software, a PMS (Property Management System) designed to give you a global view of your bookings and your activity. It offers :
A simple booking calendar, where you can see at a glance all your rooms/apartments and their status.
The management in one click to create, modify, cancel bookings or assign a customer to a specific lodging.
A mobile access to control everything from your phone and never miss a booking.
The automatic sending of personalized confirmation emails to reassure your clients and provide them with all the useful information.
In short, an interface that centralizes the essentials so you can manage your business at a glance rather than navigating across multiple platforms.
Channel Manager
The Channel Manager is undoubtedly one of Eviivo’s biggest assets. Its role? Synchronize your listings across all distribution channels in real time, which means :
Less risk of overbookings. Once a room is booked on Booking.com, it is automatically blocked on Airbnb, Expedia and your own website.
A unified management of your rates, availability, terms and even your content (photos, descriptions, amenities).
Some analyses and reports to understand which sales channel brings you the most, and what the optimization levers are.
Its famous slogan “Configure and forget” nicely sums up the promise: you set it up once, and updates are reflected everywhere.
Website Manager
Eviivo doesn’t just centralize your listings on OTAs; it also gives you the ability to create your own website to boost your direct bookings:
Des pre-designed and responsive templates, which adapt to mobiles, tablets and computers.
A commission-free booking engine integrated into your site, to promote your direct sales.
SEO optimization to rank better on Google and reach travelers looking for accommodation in your area.
Exclusive offers (discounts, last minute, or early bird) reserved for your direct customers, to encourage visitors to book with you instead of on OTAs.
A website in your image, created in a few clicks and updated automatically: a real plus to establish your brand and take back control of your online distribution.
Payment Manager
The Payment Manager is the cornerstone that helps you secure and automate your financial transactions. Are you tired of chasing deposits or handling pre‑authorizations yourself? Payment Manager comes to the rescue:
PCI compliance level 1 and 3D Secure, for optimal payment security.
The possibility to pre‑authorize, debit, refund, manage deposits and guarantees in a few clicks.
Automatic notifications if a card is declined, with the option to notify the customer and the relevant OTA.
Centralized management of commissions, for quicker and clearer accounting reconciliation.
In short, it’s peace of mind for everything related to payments: you set your terms (deposit, cancellation penalties, security) and the system applies them to the letter, whatever the distribution channel.
Guest Manager
The Guest Manager focuses on the relationship with your guests, from their initial information request to the end of their stay… and even after:
Unified messaging, centralizing all your exchanges, whether they come from platforms like Airbnb, Booking.com, or direct emails.
Automation of communications: configure your email templates and let Eviivo handle the rest (confirmations, pre‑arrival reminders, check‑out instructions).
24/7 AI concierge: a chatbot capable of answering common questions and guiding your guests instantly, even when you sleep.
Management of the reputation, with monitoring of reviews and guest comments to know what works and what can be improved.
Because a happy guest is more likely to return or leave a good rating, and this module aims to facilitate every interaction.
Promo Manager
The Promo Manager addresses a crucial challenge: to grow your sales and build loyalty with targeted offers:
Dynamic pricing, which adjusts according to season, duration of stay, or demand.
Exclusive promotions on your site, such as promo codes, last‑minute or early bird deals.
Advanced pricing rules (packages, special offers, discounts based on number of nights…).
Ability to target certain customer segments (families, seniors, business travelers, etc.) to offer relevant deals.
With this level of automation, you no longer need to spend hours adjusting prices for seasons or events. Everything can be planned and deployed in a flash.
Performance Manager
If you love numbers and want to understand where your bookings come from, the Performance Manager is your friend:
Reports and analyses: a wide range of predefined reports (revenue, occupancy rate, traffic sources) and the ability to create custom ones.
Graphs and KPI to track your activity in real time.
Cleaning dashboard to optimize room turnover and anticipate arrivals.
Accounting reconciliation and ERP integrations if you already use external accounting software.
In short, you can make better strategic decisions because you have a clear view of what’s happening in your establishment.
Owner Manager
Finally, the Owner Manager is especially interesting for conciergeries or managers of multi‑properties:
Multi‑user access management : your owners can access a dedicated space, and your cleaning or maintenance teams have their own rights and responsibilities.
Fiduciary billing and accounting : track revenues, expenses and fees for each owner to remit the amounts due transparently.
Maintenance dashboard : schedule maintenance interventions and automatically inform the relevant teams.
In short, if you manage a large portfolio of properties, this tool makes your life easier, reduces email or phone exchanges with your owners, and clarifies financial aspects.
How much does Eviivo cost depending on the size of your establishment?
A complete software also means pricing that adapts to different sizes of establishments or portfolios. Good news: Eviivo offers modular plans, so you don’t pay for features you don’t need.
Each plan generally corresponds to a volume of accommodations or rooms, and includes the base features (Property Manager, Channel Manager, Website Manager). You can then add modules (Payment Manager, Guest Manager, Promo Manager, Performance Manager and Owner Manager) as needed.
It targets small independent establishments (bed and breakfasts, gîtes, small hotel, etc.) or owners of a single vacation rental. The price starts at €40 per month (excluding tax) and covers the essentials: updating the calendar, connecting to your main sales channels, automating basic administrative tasks, etc.
Plan Multi-Properties
If you manage several vacation rentals or a larger hotel, the cost naturally rises, starting around €110 per month (excluding tax). Here, you mainly benefit from advanced automation features, more extensive performance reports, and the ability to oversee an entire portfolio from a single account.
Plan Add-ons : Payment, Guest, Promo, Performance, Owner Manager
Beyond the base offer, you can add the following modules:
Payment Manager : +1 € per room
Guest Manager : +2 € per room
Promo Manager : +2 € per room
Performance Manager : +2 € per room
Owner Manager : +1 € per room
These modules are optional and complement the main offer if you need this extra layer of automation or analysis.
*According to the requested configuration, the price may be adjusted based on the exact number of accommodations.
What hospitality professionals say about Eviivo
It looks good on paper, but what about real-world experience? Many testimonials highlight the ease of use of Eviivo, notably appreciating:
The quick onboarding and the clear Property Manager interface.
The connection to major OTAs in a click, and the end of overbooking problems.
The customer support available 7 days a week, via chat, email or phone, which is a real relief when a problem arises.
For others, the strength of the software lies in its automation capabilities. In particular, managers of large portfolios or multi‑properties love being able to clone listings and apply mass updates, saving hours of repetitive work.
Of course, no one is perfect. Some users report a learning time required, especially if they were not familiar with a PMS or a Channel Manager. A few also mention occasional small bugs (as with any complex system), but they praise the responsiveness of the support to fix them.
In short, overall satisfaction seems positive, with praise for the software’s reliability and the noticeable improvement in hosts’ and hoteliers’ daily lives.
Eviivo: what we love and what we like less
Every solution has its strengths and weaknesses. Let’s get to the point without beating around the bush.
Advantages
✔️ Huge time savings: Automating tasks (payments, confirmations, updating rates and availability) frees up your schedule to focus on welcoming guests and optimizing your offer.
✔️ All-in-one solution: Instead of juggling several software (a PMS, a channel manager, an invoicing tool…), you have everything in one interface. Fewer invoices, fewer headaches!
✔️ Customer support 7 days a week : Being able to reach a French-speaking team when a problem arises is reassuring and prevents many nightmares (like overbookings during peak season).
Drawbacks
❌ Initial learning curve : Eviivo offers so many features that it takes some time to master them. Fortunately, the team offers free training, but don’t underestimate this adaptation phase.
Final verdict on Eviivo after a full trial
Eviivo positions itself as an ultra‑comprehensive solution for anyone looking to manage their accommodation, bookings and online distribution without hassle. The software may seem a bit complex at first glance, but it offers real time savings and reliable performance in the long term. If your goal is to grow your business while keeping control of your cash flow and customer relations, Eviivo ticks most of the boxes.
Eviivo vs other PMS and channel managers: a comparison
The ecosystem of hotel software and property management is vast. If you’re looking to compare before you dive in, here are some names that come up often:
Lodgify : Known for its vacation rental website builder and its integrated channel manager. Lodgify targets mainly owners of Airbnb, cottages or villas who want an attractive website and basic integrations. However, some criticize Lodgify for a lack of advanced features for large portfolios or the hotel segment.
Hostfully : This platform focuses on vacation rental management, with particular emphasis on automation and customer relations (integrations with concierge services, housekeeping team management, etc.). The advantage of Hostfully is its user‑friendly interface, but it is sometimes deemed less feature‑rich than other, more complete (and more expensive) solutions.
Smoobu : A European software offering a relatively simple channel manager and an intuitive interface for owners of a few properties. Fewer modules than Eviivo, but often at a more affordable price if your needs are limited.
Tokeet : Tokeet specializes in the channel manager and workflow automation (emails, contracts, payments). Its strengths are the flexibility of integrations and a modern interface, though some regret customer support only in English.
Each of these solutions has its own strengths and may be better suited to a particular type of host, depending on portfolio complexity, automation needs or budget.
Tips to optimize your use of Eviivo
So you’re thinking: “Okay, Eviivo looks great. But how can I make the most of it?” Rest assured, here are some practical tips to optimize your use of the software and avoid missteps.
Take the time to train yourself First essential step: follow the free training offered by Eviivo. Even if the interface is relatively intuitive, Eviivo offers a host of features that it’s good to discover step by step. The training also covers best practices for configuring your rates, your sales policies, your deposits and all those small things that can quickly turn into a headache if misconfigured.
Start small, then deploy If you are a hotel or a concierge with several dozen rooms or accommodations, don’t switch everything at once overnight. Ideally, configure one or two units to begin, test the booking process, and check that everything appears correctly on your sales channels. Then gradually extend the configuration to your entire inventory.
Carefully set your pricing rules On Eviivo, everything hinges on the details: peak season, weekends, long stays, special offers… Make use of the Promo Manager to define attractive pricing grids and generate more bookings. Don’t forget to leverage exclusive promotions on your website and to promote them.
Automate your customer communications The Guest Manager allows you to send personalized emails at key moments (after booking, before arrival, after stay). Personalize your messages to create a warm relationship, while avoiding repetitive messages. For example, a pre‑stay email can provide access, parking, local activities, and a post‑stay email can invite your guests to leave a review or sign up for your newsletter.
Use the Payment Manager to secure your revenue If you’re tired of chasing deposits, manually handling declined cards or applying cancellation penalties, set up the Payment Manager. You define your conditions (e.g., 30% deposit at booking), and Eviivo handles everything for you. Also make sure you understand how OTA collection programs work. It’s a plus to avoid unpaid amounts.
Make the Channel Manager work for you The Channel Manager is a real gem, but you must use it correctly. Ensure all your listings (Airbnb, Booking.com, Expedia, etc.) are properly mapped in Eviivo. Regularly monitor your inventories and availabilities to ensure no offer is misconfigured or under‑optimized. Finally, don’t hesitate to leverage each OTA’s promotion programs to maximize visibility while keeping control of your prices.
Analyze your performance The Performance Manager offers detailed reports. Get into the habit, weekly or monthly, of checking statistics to know where your guests come from, which distribution channels are most profitable, and what your conversion rate on your site is. Do a quick KPI check (occupancy rate, RevPAR, etc.), and make informed decisions. It’s often said that “what gets measured gets improved.” This is especially true in hotel management.
Leverage the Eviivo ecosystem Eviivo doesn’t work in a vacuum. Over time, the company has built partnerships with banks, accounting systems, ERP integrations, etc. If you already have an accounting tool or a housekeeping management system, for example, check if there is an integration. You could simplify your processes even further and avoid double entries.
Communicate with support in case of trouble Never let doubt or a technical issue block you. The support team is available 7 days a week, via chat, online form or phone. Whether you have a display bug, a billing question or need advice, contact them. It’s better to ask a question than to make a misconfiguration that could cost you, especially in peak season.
Monitor the competition Once you’re fluent with Eviivo, you’ll have more time to analyze what’s happening in your region. What is your competitors’ price range? What special offers do they have? Eviivo’s tools will give you a solid basis for analysis, so use them to adjust your own pricing strategies and stay competitive.
Well using Eviivo means striking the right balance: let automation handle the tedious work, while keeping your personal touch in the guest relationship. Remember to review your settings from time to time and to take a step back using the reports to refine your offer. And don’t forget: your personality makes the difference. Eviivo is only a tool serving your hosting talent!
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